| Some
of the Sample project models that we
specialize in: |
| |
|
| Using
our proven onsite-offsite business model
we help with complete planning, implementation
and management of mainframe application
outsourcing |
 |
We maintain and
develop your legacy system applications
|
|
Provides core team
of senior consultants for onsite maintenance
|
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Drawing on our
international staff to develop and
integrate routine maintenance requests
and functionality changes
|
|
E-COMMERCE INTERNET
APPLICATION, WEB ENABLED LEGACY APPLICATIONS,
CLIENT-SERVER CUSTOM APPLICATION SOFTWARE
DEVELOPMENT
|
| S Square
has several years of expertise in |
|
Custom internet
application development
|
|
Integrating/extending
legacy applications to the internet
|
|
develop state of
the art e-commerce applications for
business-to-business or business-to-customer
applications
|
 |
 |
| Product
companies constantly face the following
challenges |
|
Development resources
are tied up with supporting the product
This restricts the ability to release
new products/versions that will help
maintain competitive edge in the market
place
|
|
No track of money
spent on product support. Support
activity draws all available resources
towards resolving critical problems
and there is no accurate information
available on actual support cost
|
|
Develop state of
the art e-commerce applications for
business-to-business or business-to-customer
applications
|
| S Square
has a good track record of successfully
implementing product support models
by which you can |
|
Focus & direct
most of your development resources
to work on new product features /
technologies
|
|
Eliminate the support
backlog and be geared up to address
future inflows
|
|
 |
| S Square
has extensive experience in the product
support area and has a proven support
model to assist software product companies.
|
|
|
|
Onsite coordination
and critical response team, and an offsite
project team comprising of engineering,
test, QA & build
|
|
The onsite team
based at customer location would handle
any high severity problem resolution
onsite
|
|
Our automated tools
enable seamless integration of onsite/offsite
engineering activities with your current
software engineering processes
|
|
 |
|
Reduces support
load
As S Square handles significant portion
of engineering support activity, it
allows you to dedicate your resources
towards new product development
|
|
Automated Tools
S Square places significant emphasis
on automating the engineering process
- defect tracking, bug fixing, source
code control, check in & product builds,
patch tracking, release management
and specific tools for engineers to
improve productivity - these tools
are custom developed and enable us
to seamlessly integrate our support
model with customers' existing processes
|
|
Metrics
We gather and track significant metrics
that provide us with an ongoing benchmark
that helps us constantly improve the
efficiency and effectiveness of our
support activity
|
|
Data Warehousing
as a tool in product support
We track several data elements pertaining
to customers, products, defects, root
cause etc. that provide valuable insight
to customers
|
|
Ready Resource
for product enhancement needs
Our engineering team could be a ready
resource to tap into to participate
in your fast track product enhancement/new
development activities - thereby getting
your product out to market quicker
|
|
Increased Productivity
Due to the onsite/offsite model and
time zone difference, we can bring
in increased productivity levels and
a 7x24 operation
|
|
Flexible Model
Our support model could be easily
modified to handle additional product
lines or new developmental or other
activities
|
|
Business Focus
on Product Support
S Square has product support identified
as a business activity and we bring
in significant value through our streamlined
approach to this area and our tools
& processes help us provide better
response to customer needs
|
|
Tangible Support
Costs
With our pricing model, you would
have a better handle on support costs
|
|
